A cry for help

Dear Lush Lovers

I recently bought the Fresh Farmacy facial cleanser from Lush. And I want to like it. I really do. But the thing is... it sort of won't go off. What I do is I wet my face, then I soak the soap, rub my hands and make it lather and apply it to my face and wash off. And wash and wash and wash!
And then my face is still pink.

I like pink. I think it's a nice colour and all, but this just doesn't seem right at all.

Where did I go wrong?

Love,
Nanna